Contact Us

Address - Plot No. – C – 39 Platina, D Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, 400051, India

Email - support@hopknock.com

Frequently asked questions (FAQs) 

  • How can I contact customer support?

    • You can reach our customer support team by filling out the contact form on this page, or by emailing us at support@hopknock.com
  • What are your customer support hours?

    • Our customer support team is available from 10:00 AM to 7:30 PM to assist you with any inquiries or issues.
  • How quickly can I expect a response from customer support?

    • We strive to respond to all customer inquiries within 6-12 hours, but response times may vary depending on the volume of requests. 
  • What information do I need to provide when contacting customer support?

    • When reaching out to customer support, please provide your order number, a detailed description of the issue, and any relevant photos if applicable. This information helps us assist you more efficiently.
  • Can I get assistance with product recommendations?

    • Absolutely! Our customer support team can provide assistance and recommendations based on your preferences and needs. Feel free to reach out for personalized advice.

 

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